A fix has been implemented and we are monitoring the results.
Last update on
The issue has been identified. One of the endpoints from Microsoft is responding properly sometimes and others is throwing an error. We have implemented retry functionality for that endpoint and are clearing all errors. We will continue to work on this until all impacted Microsoft connections are stable.
Last update on
The issue has been identified. One of the endpoints from Microsoft is responding properly sometimes and others is throwing an error. We have implemented retry functionality for that endpoint and are clearing all errors. We will continue to work on this until all impacted Microsoft connections are stable.
Last update on
We are providing an update on the ongoing service disruption. The Middle East (UAE) Region (ME-CENTRAL-1) has suffered damage as a result of the conflict in the Middle East and is currently unable to reliably support customer applications. While some workloads continue to function normally, we strongly recommend customers migrate all accessible resources to other Regions and restore inaccessible resources from remote backups as soon as possible. Relevant billing operations are currently suspended while we restore normal operations in this AWS Region. This process is expected to take several months.
Last update on
We’ve validated the fix, and it’s now progressing through our deployment build pipeline. We expect this process to take approximately three to four hours. Once complete, we'll perform a final round of validation before rolling out the fix to all affected customers. Upon further investigation, we have determined that the start time of the impact is earlier than initially understood. We have now revised the start time of the Trust post to more accurately reflect the time customers may have begun to experience impact. We'll provide an update upon completion of the fix or if significant information becomes available.
Last update on